Return & Refund Policy
At MedGrab™, we’re committed to providing high-quality Ayurvedic wellness products. If you’re not satisfied with your purchase, we offer a hassle-free return and refund policy.
Returns
- Products can be returned within 7 days of delivery.
- Items must be unused, unopened, and in their original packaging.
- Opened or used items cannot be returned due to safety and hygiene reasons.
Refunds
- After inspecting your returned product, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–7 business days.
Return Shipping
- Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.
Non-Returnable Items
- Opened, used, or tampered Shilajit Resin.
- Final sale or clearance items.
Contact Us
Need help with a return or refund?
- Phone: +91 76967 14535
- Email: info@medgrabpharma.com
- Address: 2nd Floor, Plot No. 52, Raipur Kalan, Chandigarh – 160102